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Climate and Culture
The
term climate is most directly understood as the environment in which a
person works and learns. Significant indicators of a positive climate
are that individuals feel valued and respected and believe they are
treated fairly. Culture refers to the core values and behavior patterns
that are supported in the university environment through institutional
policies, organizational structures, resource allocation, evaluative
criteria, and customary ways of acting. Climate and culture issues can
be expressed along any of these dimensions. For example: Does the
university recognize that balancing work/academics and family concerns
is important to a large segment of its employees and students? Has it
allocated resources for the provision of benefits, programs and
services? Does it view these resources as investments in its employees
and students or as window-dressing? Are there policies that take account
of the potential need for flexible work scheduling or family leave? Is
the use of these policies encouraged or discouraged, overtly or subtly
and by whom?
Climate and culture have multiple layers. It is possible to have an
overall positive climate in the university, but a negative climate in
one’s unit. The reverse is also true. One can thoroughly enjoy their
department, but find the overall climate or culture to be a negative one
for women’s advancement. Climate and culture can also be ambivalent,
with some positive aspects and some negative aspects, overall and within
one’s unit. Many of the comments we heard throughout our small group
interviews expressed these kinds of distinctions in their experience of
the climate at ASU. Recommendations in this report are therefore aimed
at both the general climate and at the unit level—the
"microclimate" in which people work and learn.
In some sense, all of the recommendations that will be made in this
strategic plan are concerned with the climate and culture of working and
learning at ASU. Each priority area is aimed at improving some specific
area of ASU’s climate and culture. Recommendations in this area are
aimed more broadly at the overall climate and culture and, as a result,
there may be overlap with more specific areas.
To see an update on CSW's progress for this priority area, click
here.
Issues regarding Climate and Culture
The single biggest issue consistently identified throughout the small
group interviews was the power of unit heads (chairs, directors,
supervisors) to determine the climate of their unit. Many of ASU's
workplace policies that have been most important to women, such as
release time for staff training and flexible work schedules, are left up
to the discretion of the supervisor. Thus, policies are
implemented unevenly and inconsistently across the university, creating
the perception of an inequitable climate.
Other problems identified in the climate for women include:
- Women’s work styles not respected
- Gender bias in evaluation
- Differential workloads
- Protection of male or white in-group
- Women of color expected to do more college and departmental
service
- Sexual harassment
Recommendations for Climate and Culture
- The President and all Provosts and Vice Presidents should make
regular, public statements about the significance and relevance of
women and diversity to the overall success of ASU.
- The President and all Provosts and Vice Presidents should make
regular, public statements in support of flex-time, family leave,
and staff training policies for maintaining a positive work climate.
- Elevate accountability for the climate within Vice Provost/Vice
President positions. Define clear responsibilities for evaluation
and maintenance of a climate of equity. (Possible models: The
University of Wisconsin-Milwaukee VP for Climate; University of
Maryland Diversity Report Cards).
- Provide an on-going mechanism for assessing the climate.
(Diversity audits, benchmark indicators are possible methods.)
- Best practices managerial and diversity training should be
strongly emphasized for all administrative personnel including
Deans, Chairs and Directors. Training should be aimed at creating
and maintaining an equitable environment. Such training should be
systematic and on-going, and included in administrative job
descriptions and be required as a condition of employment for new
administrators. Training should detail differences between chilly
and affirmative climates, and should demonstrate how to create and
maintain affirming and equitable workplace climates.
- Training on classroom climates should be systematic and on-going
for all faculty.
- Incorporate an assessment of climate into performance evaluations
at all levels.
- Strategies for empowering victims of hostile and chilly climates
should be developed.
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